Terms of Service
Last updated: [20 April 2026]
Welcome to wethehumanity.com (“Website”, “Shop”, “we”, “us”, “our”). By accessing this Website or purchasing products from us, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Website.
1. About us
This Website is operated by:
WeTheHumanity
Email: [email protected]
Country of operation: Estonia
2. Scope of these Terms
These Terms apply to:
- your use of this Website
- any purchases made through this Website
- any communications relating to products or services offered through this Website
These Terms should be read together with our Privacy Policy, Shipping Policy, and Returns / Refunds Policy, where applicable.
3. Eligibility and use of the Website
By using this Website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
You agree not to use the Website:
- for any unlawful, fraudulent, or abusive purpose
- to interfere with or disrupt the Website or its security
- to copy, scrape, reproduce, or exploit Website content without permission
- to submit false or misleading information
- in any way that may harm us, our customers, or third parties
We reserve the right to restrict or suspend access where misuse is suspected.
4. Products
We sell physical goods, including stickers and other merchandise.
We try to ensure all product descriptions, images, and prices are accurate. However, minor variations may occur, including in color, finish, size, print placement, or materials, especially where products are made or fulfilled by third-party suppliers.
We reserve the right to change, discontinue, or limit products at any time without notice.
5. Orders
When you place an order, you are making an offer to purchase the selected product(s) subject to these Terms.
We may accept, reject, cancel, or limit orders at our discretion, including where:
- products are unavailable
- pricing or listing errors occurred
- fraud or unauthorized activity is suspected
- the order appears abusive or commercially exploitative
- we are unable to fulfill the order for operational reasons
If an order is cancelled after payment has been made, we will issue a refund to the original payment method unless otherwise agreed.
6. Prices and payment
All prices are displayed in USD unless stated otherwise.
Prices may not include shipping charges, taxes, duties, customs fees, or import charges unless expressly stated during checkout. You are responsible for any such charges imposed by your local authorities unless the law says otherwise.
Payment must be successfully completed before an order is processed.
We may use third-party payment providers. We do not store full payment card details ourselves.
7. Shipping and delivery
We aim to dispatch orders within the estimated timeframes shown on the Website or at checkout. Delivery times are estimates only and are not guaranteed unless explicitly stated.
We are not responsible for delays caused by:
- postal or courier disruptions
- customs processing
- incomplete or incorrect shipping details
- force majeure events
- events outside our reasonable control
Risk in the goods passes to you upon delivery, unless applicable law provides otherwise.
You are responsible for ensuring your delivery information is accurate.
8. Returns, cancellations, and withdrawals
If you are a consumer, you may have cancellation, withdrawal, return, refund, or replacement rights under the laws that apply where you live. Nothing in these Terms removes or limits any mandatory rights you have under applicable consumer law. EU consumers, for example, generally have a 14-day withdrawal right for distance purchases, subject to exceptions. (europa.eu)
If you wish to cancel, return, or withdraw from a purchase, contact us at [email protected] with your order number and details of the request.
Unless applicable law requires otherwise, customers are responsible for return shipping costs for non-defective items.
Returned items must be sent back in a condition consistent with reasonable inspection, unless they are faulty or not as described.
Refunds will be handled in accordance with applicable law and our published returns/refund policy.
9. Exceptions and non-returnable items
Where permitted by applicable law, certain products may be excluded from cancellation or return rights, including:
- custom-made or personalized products
- products made to a consumer’s specifications
- items that cannot reasonably be resold in the ordinary course after fulfillment, where legally permitted
- goods damaged through misuse, neglect, or improper handling after delivery
These exceptions do not affect rights relating to faulty, damaged, or non-conforming goods where such rights cannot be excluded by law.
10. Faulty, damaged, or incorrect items
If your order arrives faulty, damaged, or materially different from what you ordered, please contact us at [email protected] within a reasonable time and include your order number and, where possible, photographs.
Where required by applicable law, we will provide an appropriate remedy, which may include replacement, repair, price reduction, or refund. Consumers in the EU generally benefit from a minimum 2-year legal guarantee for goods that are faulty or not as described. (europa.eu)
11. Intellectual property
All content on this Website, including but not limited to logos, artwork, graphics, designs, photographs, product names, branding, text, and layout, is owned by us or used with permission and is protected by applicable intellectual property laws.
You may not use, reproduce, distribute, adapt, publish, or exploit any part of the Website or our brand assets without our prior written consent.
Buying a product does not transfer ownership of any intellectual property rights.
12. User content and submissions
If you send us messages, reviews, photos, social posts, or tagged content relating to our products or movement, you confirm that:
- you own the content or have the right to share it
- it does not infringe the rights of others
- it is not unlawful, abusive, defamatory, or misleading
If you submit content to us or publicly tag us for reposting, you grant us a non-exclusive, worldwide, royalty-free right to repost, display, and share that content for promotional and community purposes, unless you ask us not to.
13. Third-party services
This Website may rely on third-party providers such as ecommerce platforms, payment processors, hosting services, domain providers, analytics tools, fulfillment partners, social media platforms, and shipping carriers.
We are not responsible for the independent acts, omissions, terms, or policies of those third parties, except where liability cannot be excluded by law.
14. Disclaimer of warranties
To the fullest extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the Website will be uninterrupted, secure, error-free, or free from harmful components.
Nothing in this section limits any warranty or guarantee that cannot be excluded under applicable consumer law.
15. Limitation of liability
To the fullest extent permitted by law:
- we are not liable for indirect, incidental, special, or consequential loss
- we are not liable for losses arising from circumstances outside our reasonable control
- our total liability for any claim related to an order or product is limited to the amount paid for that order or product
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including mandatory consumer protections.
16. Force majeure
We are not liable for failure or delay in performing our obligations where this is caused by events beyond our reasonable control, including natural disasters, war, civil unrest, postal disruption, transport failure, supply shortages, labor disputes, government action, cyber incidents, or platform outages.
17. Changes to these Terms
We may update these Terms from time to time. The latest version will always be posted on this page with the updated “Last updated” date.
The Terms in effect at the time of your purchase will generally apply to that purchase.
18. Governing law and disputes
These Terms are governed by the laws of Estonia, without regard to conflict-of-law rules.
However, if you are a consumer, nothing in these Terms limits or removes any mandatory rights or protections you may have under the laws of your country or state of residence, where such rights apply by law. That is the safer way to handle a global-facing store while respecting mandatory local consumer protections. (europa.eu)
If a dispute arises, we encourage you to contact us first so we can try to resolve it informally.
19. Contact
If you have questions about these Terms, please contact:
WeTheHumanity
Email: [email protected]
Website: wethehumanity.com